Reno's Biggest Little Computer Blog
Thursday, 29 March 2012 16:28

At Reno Computer Services, we believe that working with family strengthens our mission. Bill Morris is helping our team as a Client Relationship Manager....and also my younger brother. He’s the individual making contact and building relationships with clients to discover their unique IT needs. Bill likes meeting people, so who better to reach out to our clients?

His background here in Reno saw varied experiences. Bill’s first job, at 11 years old, was at El Borracho. Working there taught him skills of adaptation: bussing tables, being a kitchen assistant, or performing whatever role the owners wanted until he was 16. From there, Bill worked in produce and as courtesy clerk at Save Mart for 4 years. Working in these positions helped build customer service skills that Bill delivers to RCS’ clients in continuing to exceed their expectations.

Bill works hard but also plays hard. Playing tennis is a passion. Every summer Bill works at the courts fulfilling office duties, stringing rackets and such. It keeps him around the game. On that note, Bill just recently returned from a tennis tournament in Palm Springs. In general, he likes being active in racquetball, hiking, and boxing.

Bill seizes opportunities. He wakes up early every morning for Day-trading when the markets open. He studies trade regularly, which is a career path as well as helping Reno Computer Services become the most successful computer repair shop in the area. I feel lucky to have him on my team. We pride ourselves upon transparency and efficiency, where our family speaks for our mission.

Check out RCS’ website for more details on how we can meet your computer repair needs.

Wednesday, 14 March 2012 16:50

Cruising at 12,000 feet above Reno, you see things from a unique perspective. The miniscule cars and people below don’t seem as rushed. Inside the plane, there’s other concerns, yet everything’s calm. You’re free, without stress. My problem down there is a tiny box.

Flying alters your understanding of distances. On a really clear day, you can see Pyramid, Tahoe, Honey, and Walker lakes. It’s surreal. Flying to Redding, a four-hour drive from Reno, takes forty minutes.

Aviation always seemed a part of growing up. My father piloted gliders, the ones without engines that get towed up and ride the winds down. When I was fourteen, I did my first “solo.” 14 is the minimum age requirement, and I took the test as soon as humanly possible. I had been practicing under supervision for a year.

Our family got busy with life, so for a while, we didn’t fly much. After turning 23 and thinking more about life questions, I heard about flight school. That inspired me to become an airline pilot, to rediscover my love of flying. At the Reno airport, I got licensed in record time. The commercial license requires 250 hours of flight time. With so many hours to burn, you take any opportunity to fly. That meant taking friends to Lovelock, Carson, and other locales. We’d get lunch and make a day of it.

With the economy and so many laid-off pilots, I figured getting work would be tough, so since then, I’ve focused on teaching part-time. And really, that’s what I prefer. What’s really beneficial is how the lessons of flying carry over to other areas. Everything I’ve done stems from learning to fly. When you’re in a cockpit, you need a flow to looking at everything, or you’ll get overwhelmed. There’s too much to absorb, so one needs a system. When flying, you need to know how high you are, how fast you’re going, where you’re heading, if you’re on-course, if you have fuel. Ignore everything else, and focus on these instruments, the 6-pack. When I’m teaching pilots, we start with the 6-pack and slowly learn more, putting the gigantic, complicated puzzle together one piece at a time. Then it starts making sense, becomes second nature even. You develop a scan, and this eases cockpit management.

Now, with a computer, you also have many little things to manage. To tackle repairs efficiently, you multitask, you breaks things down into chunks. First, we clear out the junk; then we do a virus scan. On the process goes, repairing one compartment or chunk at a time. With learning to fly, Aviation has enriched my life in so many ways. You learn how to process information and simplify the complex.

Wednesday, 07 March 2012 00:43

A multivitamin for your computer!

If a product existed that would maintain your car’s performance for a monthly charge instead of the occasional shop repair, wouldn't that service have tremendous value? Who wouldn't want to avoid that begrudging trip to the auto shop?

This is how my “PC Preventative Maintenance” program works! At Reno Computer Services, we specialize in a preventative approach that is designed to deliver reliable, consistent and secure PC performance - all the time.My clients have been welcoming me into their homes to speeding up their slow computers, which I love doing, but today I’m proud to announce this expansion of my service focusing on preventative maintenance.

This service includes:

  1. Restore your computer’s performance to establish a solid baseline.
  2. Consistent off-site repair and maintenance, to keep your PC running optimally.
  3. Monitoring of system events in order to prevent a system crash.
  4. System performance monitoring that will watch for high system usage that increases wear and tear on your machine.

Specific tasks performed remotely are:

  • Virus scanning with multiple programs
  • Windows updates
  • Software updates
  • Hard drive maintenance
  • Performance tracking
  • Error log monitoring
  • Overall system optimization
  • Temporary file deletion
  • Recycle bin emptying

How much does it cost?

First, we do a full system optimization that repairs basic problems and speeds up your slow computer, all that I would offer on a normal service call (this usually costs upwards of 99 dollars). I will also configure the computer to allow the remote connection. After that first visit I maintain your PC’s performance remotely. The initial session and the monthly service are priced at an affordable rate of less than $17 per month!

Why consider PC Preventative Maintenance?

These days doctors are all about preventative health. Take steps now to avoid bigger, more devastating problems in the future. My Preventative Maintenance program would be your computer’s multivitamin. Experienced and inexperienced computer users can benefit by eliminating the mundane chores needed to keep a computer running at its best; my service offers peace of mind surrounding your computer’s performance.

What about security?

In the digital age, privacy issues are never ending. My Preventative Maintenance service uses 256-bit encryption, the same security levels trusted by online banking systems and payment processors. Furthermore, I cannot readily see any files or information stored on your PC. My access to your computer is limited to system maintenance tasks. Keeping your PC running optimally is my focus; check out our testimonials.

Additional benefits (besides owning a fast, up-to-date PC)

  • Reduced cost of ownership over time. With repair and maintenance in my hands, your computer will last longer, which prevents buying upgrades or a new PC.
  • Peace of mind, no need for a trip to Best-Buy.
  • You will gain remote access to you computer and files from anywhere in the world.

Intrigued? Hop over to the preventative PC maintenance portion of my website.

©2012 Scott Morris and Reno Computer Services, LLC.
500 Ryland Street, Suite 160 | Reno, NV 89502 | 

(775) 737-4400

2011 Reno's Biggest Little Computer Blog. Reno Computer Services, LLC
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